Terms of Use

Last updated: [09/10/2025]

Important: Please read these Terms of Use carefully before using www.stourcroft.com. By accessing or using this website, you agree to be bound by these Terms of Use and our Privacy Policy.

1. Agreement to Terms

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Stourcroft Limited (“Company”, “we”, “us”, or “our”) concerning your access to and use of the www.stourcroft.com website (the “Website”).

By accessing or using the Website, you represent that you have read, understood, and agree to be bound by these Terms. If you do not agree with all of these Terms, you are prohibited from using the Website and must discontinue use immediately.

2. Company Information

This Website is operated by:

Stourcroft Limited
Celixir House
Banbury Road
Stratford-Upon-Avon
CV37 7GZ
United Kingdom

Email: accounts@www.stourcroft.com
Phone: 07788 894 698
Company Registration Number: 16206139

3. Use of the Website

3.1 Permitted Use

You may use the Website for lawful purposes only and in accordance with these Terms. You agree to use the Website only for:

  • Browsing and accessing information about our services
  • Making legitimate enquiries through our contact form
  • Any other purpose explicitly authorised by us

3.2 Prohibited Use

You agree NOT to use the Website:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, national, or local regulations, rules, laws, or ordinances
  • To transmit or procure the sending of any advertising or promotional material, including “spam” or any other similar solicitation
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • In any way that infringes upon the rights of others or is harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website
  • To introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
  • To attempt to gain unauthorised access to, interfere with, damage, or disrupt any parts of the Website or any server, computer, or database connected to the Website
  • To attack the Website via a denial-of-service attack or distributed denial-of-service attack
  • To otherwise attempt to interfere with the proper working of the Website

4. Intellectual Property Rights

4.1 Ownership

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, graphics, video, audio, design, selection, and arrangement) are owned by Stourcroft Limited, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property laws.

4.2 Limited Licence

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for your personal, non-commercial use only.

4.3 Restrictions

You must not:

  • Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as automatically cached by your browser for display purposes
  • Use any illustrations, photographs, video or audio sequences, or graphics separately from accompanying text
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Website
  • Use any data mining, robots, or similar data gathering and extraction tools

5. User Submissions

5.1 Contact Form Submissions

When you submit information through our contact form or otherwise provide submissions to us (“User Submissions”), you:

  • Warrant that all information provided is true, accurate, current, and complete
  • Grant us the right to use such information to respond to your enquiry and provide our services
  • Agree that such submissions are non-confidential and non-proprietary

5.2 Prohibited Content

You agree not to submit any content that:

  • Is false, misleading, defamatory, obscene, or offensive
  • Infringes any third party’s intellectual property or proprietary rights
  • Contains software viruses or any other computer code designed to interrupt, destroy, or limit functionality
  • Violates any applicable law or regulation

6. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our Website.

7. Disclaimers

7.1 Website Content

The information on this Website is provided for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website.

7.2 No Professional Advice

Any information provided on this Website does not constitute professional advice. You should not rely on any information on this Website as an alternative to professional advice relevant to your particular circumstances.

7.3 Website Availability

We do not guarantee that the Website will be available at all times or that access will be uninterrupted, timely, secure, or error-free. We reserve the right to suspend, withdraw, discontinue, or change all or any part of the Website without notice.

8. Limitation of Liability

8.1 Exclusion of Liability

To the fullest extent permitted by applicable law, Stourcroft Limited shall not be liable for:

  • Any indirect, incidental, special, consequential, punitive, or exemplary damages
  • Any loss of profits, revenue, data, or use incurred by you or any third party
  • Any damages arising from your use or inability to use the Website
  • Any damages arising from any content, products, or services obtained through the Website
  • Any damages arising from unauthorised access to or alteration of your transmissions or data

8.2 Limitation of Liability

In no event shall our total aggregate liability exceed the amount of £100 (one hundred pounds sterling) or the amount you paid to us in the twelve months preceding the claim, whichever is less.

8.3 Consumer Rights

Nothing in these Terms shall affect your statutory rights as a consumer under UK law, including under the Consumer Rights Act 2015.

9. Indemnification

You agree to defend, indemnify, and hold harmless Stourcroft Limited, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgements, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Website.

10. Third-Party Links and Content

The Website may contain links to third-party websites or services that are not owned or controlled by Stourcroft Limited. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any such content or services.

11. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide notice by posting the new Terms on this page with an updated “Last updated” date. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

12. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Website will immediately cease.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes closest to the intention underlying the invalid or unenforceable provision.

14. Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Stourcroft Limited.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and Stourcroft Limited regarding your use of the Website and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree that any legal action or proceedings arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the courts of England and Wales, and you hereby consent to the personal jurisdiction and venue of such courts.

17. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Stourcroft Limited
Celixir House
Banbury Road
Stratford-Upon-Avon
CV37 7GZ
United Kingdom

Email: accounts@www.stourcroft.com
Phone: 07788 894 698